Please email the following to online@castelli.co.za in order for us to handle any potential warranty.

Reason for potential warranty, images or video of the potential warranty and proof of purchase of the item in question.

Once we have received the above email, all potential warranties are to be returned to Castelli SA for inspection and this is for the the customers' account. No potential warranty will be handled until the item is in our possession for inspection.


Should the potential warranty be approved or denied, Castelli SA at their expense will send the replacement item and / or the original items back to the customer.