Castelli Warranty

Castelli products are warranted against defects in materials or workmanship for 2 year from the date of purchase. The warranty is valid only on items purchased through an authorized Castelli retailer or and is available only to the original purchaser with a valid proof of purchase.

The Castelli warranty program does not cover any defects due to damage caused by accident, improper care, normal wear and tear, natural fading of colours and materials over time and with use, rips, tears, abrasion, holes, burns, cuts, hooks or shrinking. Warranties cannot be considered if our lycra garments have been washed in heavy / powder detergent or fabric softeners. Pulls and knicks on stitching does not constitute a warranty. Heavy abrasions and rubbing also does not constitute a warranty.

Castelli South Africa does not warranty purchases made through eBay or any other international or local sites which are not authorized by Castelli South Africa.

At Castelli we strive to handle all warranty queries quickly and to your complete satisfaction. To ensure that your return will be handled smoothly, please retain your proof of purchase.

Please email the following to in order for us to handle any potential warranty or use the contact form below.

Reason for potential warranty, images or video of the potential warranty and proof of purchase of the item in question. Once we have received the above email, all potential warranties are to be returned to Castelli SA for inspection and this is for the customer’s account. No potential warranty will be handled until the item is in our possession for inspection.

Should the potential warranty be approved Castelli SA at their expense will send the replacement item and / or the original items back to the customer. Should the warranty be declined it will be for the customer’s account.