Castelli products are warranted against defects in materials or workmanship for 2 year from the date of purchase. The warranty is valid only on items purchased through an authorized Castelli retailer or www.castelli.co.za and is available only to the original purchaser with a valid proof of purchase.
The Castelli warranty program does not cover any defects due to damage caused by accident, improper care, normal wear and tear, natural fading of colors and materials over time and with use, rips, tears, abrasion, holes, burns, cuts or shrinking.
Castelli does not warranty purchases made through eBay or the like.
At Castelli we strive to handle all returns quickly and to your complete satisfaction. Please return your Castelli product to the retailer from which you originally purchased it; the retailer will then forward the item to us. To ensure that your return will be handled smoothly, please retain your proof of purchase.
For returns and warranty claims relating to items not purchased on www.castelli.co.za, please return the product to the retailer from which you purchased it. Please note that we only accept return of products that are unworn, unwashed and undamaged or that are defective, and only with proof of purchase.